Pessoal preciso da ajuda de vocês!!
Estou tendo problemas com pagamento via PagSeguro transparente na plataforma Loja Integrada, os clientes compram e o pagamento não é autorizado, consultei os clientes, e os mesmos informaram que estava tudo correto, inclusive além de ter os seus dados cadastrados eram os proprietários dos cartões.
Teve uma época que esse erro estava persistindo para vários clientes Loja Integrada, porém foi sanado, preciso que verifiquem isso, pois estamos perdendo assim.
Segue abaixo relatório:
Detalhes da Transação #666
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Conector: PagSeguro
Sistema de Pagamento: Mastercard
ID da Transação (tid): B29F9970-EE87-4B5C-91C0-8EC2E6650F52
Status: Cancelled
Titular do cartão: Patricia X XXX
Primeiros dígitos: 522840
Payment Cancelled
18/04/2019 13:53:11
Could not authorize payment 3E313961EF8E47DB8D57A6744834ED26. Authorization tries: 1.Finished retries.
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Payment Cancelled
18/04/2019 13:52:21
Notificação recebida processada com sucesso. Não foi possivel autorizar o pagmento The transaction with Id = B39C95D1725343BA85034094A2C212DF was denied. Cause: Code = 0 - Message = ‘Cancelled’ Client : Your purchase has not been completed. Your credit card information has been declined by your credit card company. Note that in some cases, your credit card company may put a ‘hold’ on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again.
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Transaction Cancelled
18/04/2019 13:52:21
Status change: from Cancelling to Cancelled.
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Payment Cancelling
18/04/2019 13:52:21
Status change: from Cancelling to Cancelled.
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Payment Cancelling
18/04/2019 13:52:21
Status change: from AuthorizationDenied to Cancelling.
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Transaction Cancelling
18/04/2019 13:52:21
Status change: from AuthorizationDenied to Cancelling.
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Transaction AuthorizationDenied
18/04/2019 13:52:20
Status change: from Authorizing to AuthorizationDenied.
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Payment Authorizing
18/04/2019 13:52:20
Status change: from Authorizing to AuthorizationDenied.
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Payment Authorizing
18/04/2019 13:52:20
Message: Cancelled.
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Payment Authorizing
18/04/2019 13:52:20
GetNotificationResponse : <?xml version="1.0" encoding="utf-8"?>2019-04-18T13:52:00.000-03:002019-04-18T13:52:15.000-03:00B29F9970-EE87-4B5C-91C0-8EC2E6650F52666-01711023702.570.00409.333293.240.00102CLE-300-127VCilindro Industrial 30 cm CLE 300 Gastromaq12899.00B9439Mesa Tampo Inox 160 cm Compartimento Inferior M-11569.00patricia xxxxxxxxxx21xxxxxxxxxxxxxxxxxxRJBRA249354703234.57
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Payment Authorizing
18/04/2019 13:52:18
GetNotificationRequest : <?xml version="1.0" encoding="utf-8"?>A69ED769444E4CB192731984557FAD3DF0DCAE-EC35023502A4-0DD45D1F9737-E8AA4B
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Payment Authorizing
18/04/2019 13:52:18
Status Notification From PagSeguroDirect OrderKey 666-0, notificationCode: F0DCAE-EC35023502A4-0DD45D1F9737-E8AA4B, notificationTypetransaction
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Payment Authorizing
18/04/2019 13:52:08
{“ProcessingDelay”:10800,“MaxEnqueues”:24,“FirstReTryAttemptInSeconds”:60,“MinimumScaleInMinutes”:0,“MaximumScaleInMinutes”:0,“IncrementScaleByRetry”:false}
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Payment Authorizing
18/04/2019 13:52:08
Message: WaitingForPayment.
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Payment Authorizing
18/04/2019 13:52:08
SendPaymentResponse : <?xml version="1.0" encoding="utf-8"?>2019-04-18T13:52:00.000-03:002019-04-18T13:52:00.000-03:00B29F9970-EE87-4B5C-91C0-8EC2E6650F52666-01111023702.570.00409.333293.240.00102CLE-300-127VCilindro Industrial 30 cm CLE 300 Gastromaq12899.00B9439Mesa Tampo Inox 160 cm Compartimento Inferior M-11569.00patricia xxxxxxxxxx21xxxxxxxxxx0xxxxxxxxxxxxxxxRJBRA249354703234.57
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Payment Authorizing
18/04/2019 13:52:08
SendPaymentResponse <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?>2019-04-18T13:52:00.000-03:00B29F9970-EE87-4B5C-91C0-8EC2E6650F52666-0112019-04-18T13:52:00.000-03:0011023702.570.00409.333293.240.000.00102CLE-300-127VCilindro Industrial 30 cm CLE 300 Gastromaq12899.00B9439Mesa Tampo Inox 160 cm Compartimento Inferior M-11569.00patricia xxxxxxxxxxxxx21xxxxxxxxxxxx0xxxxxxxxxxxxxxxxxxxxxxRJBRA249354703234.57lojaintegrada-vtexLoja Integrada - VTEX
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Payment Authorizing
18/04/2019 13:51:58
SendPaymentRequest : <?xml version="1.0" encoding="utf-8"?>defaultcreditCardpatricia xxx xxxxxxxxxxxxxxx21xxxxxCPFxxxxxxx2d73dd5e6780ae713f0c8c43bef01d0d239fd21beeedfe1d81b457a3b73feeceBRLhttps://li-d8482563-bddd-47b9-aaad-8ad4591e80a0.vtexpayments.com.br:443/pagseguro/direct/payment/3E313961EF8E47DB8D57A6744834ED26/returnCLE-300-127VCilindro Industrial 30 cm CLE 300 Gastromaq12899.00B9439Mesa Tampo Inox 160 cm Compartimento Inferior M-11569.000.00666-0xxxxxx0lote 19 quadra 08 casa 01xxxxxxxxxxxxxxxxRJBR249354703234.57bf97a588aa674d7e8cab08b73b50c3ab10398.36Patricia **xxxx **
xxxxCPFxxxxxxxxxxx21xxxxxxxxxxx0xxxxxxxxxxxxxxxxRJBRA24935-470
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Payment Authorizing
18/04/2019 13:51:58
GetCardTokenResponse : {“CardTokenResponse”:{“Token”:“bf97a588aa674d7e8cab08b73b50c3ab”}}
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Payment Authorizing
18/04/2019 13:51:58
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>bf97a588aa674d7e8cab08b73b50c3ab Author: PagSeguro.-
Payment Authorizing
18/04/2019 13:51:56
GetCardTokenRequest : {“SessionId”:“18ed3e80c3a8412288e7f55f67bd177a”,“CardNumber”:"****0137 lenght: 16",“SecurityCode”:“lenght: 3”,“CardExpirationMonth”:“lenght: 2”,“CardExpirationYear”:“lenght: 4”,“Email”:"",“Token”:"",“AuthorizationCode”:“A69ED769444E4CB192731984557FAD3D”}
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Payment Authorizing
18/04/2019 13:51:56
GetInstallmentsResponse: {“error”:false,“installments”:{“options”:[{“quantity”:1,“installmentAmount”:3702.57,“totalAmount”:3702.57,“interestFree”:true},{“quantity”:2,“installmentAmount”:1851.29,“totalAmount”:3702.57,“interestFree”:true},{“quantity”:3,“installmentAmount”:1234.19,“totalAmount”:3702.57,“interestFree”:true},{“quantity”:4,“installmentAmount”:925.64,“totalAmount”:3702.57,“interestFree”:true},{“quantity”:5,“installmentAmount”:740.51,“totalAmount”:3702.57,“interestFree”:true},{“quantity”:6,“installmentAmount”:617.10,“totalAmount”:3702.57,“interestFree”:true},{“quantity”:7,“installmentAmount”:544.75,“totalAmount”:3813.28,“interestFree”:false},{“quantity”:8,“installmentAmount”:483.70,“totalAmount”:3869.56,“interestFree”:false},{“quantity”:9,“installmentAmount”:436.25,“totalAmount”:3926.21,“interestFree”:false},{“quantity”:10,“installmentAmount”:398.36,“totalAmount”:3983.60,“interestFree”:false},{“quantity”:11,“installmentAmount”:367.40,“totalAmount”:4041.36,“interestFree”:false},{“quantity”:12,“installmentAmount”:341.62,“totalAmount”:4099.49,“interestFree”:false}]}}
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Payment Authorizing
18/04/2019 13:51:55
GetInstallmentsRequest : {“Session”:“18ed3e80c3a8412288e7f55f67bd177a”,“Ammount”:“3702.57”,“CardBrand”:“mastercard”}
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Payment Authorizing
18/04/2019 13:51:55
GetBinResponse : {“Bin”:{“lenght”:null,“bin”:522840,“brand”:{“name”:“mastercard”},“cardLevel”:“STANDARD”,“cvvSize”:3,“expirable”:“y”,“validationAlgorithm”:“LUHN”,“reasonMessage”:null,“statusMessage”:“Success”,“country”:{“name”:“Brazil”,“id”:76,“isoCode”:“BR”,“isoCodeThreeDigits”:“BRA”}}}
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Payment Authorizing
18/04/2019 13:51:54
GetBinRequest : {“Session”:“18ed3e80c3a8412288e7f55f67bd177a”,“CardBin”:“522840”}
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Payment Authorizing
18/04/2019 13:51:54
CreateSessionResponse : {“SessionResponse”:{“Id”:“18ed3e80c3a8412288e7f55f67bd177a”},“Code”:null,“Status”:“OK”}
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Payment Authorizing
18/04/2019 13:51:53
CreateSessionRequest : {“Email”:"",“Token”:"",“AuthorizationCode”:“A69ED769444E4CB192731984557FAD3D”}
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Payment Authorizing
18/04/2019 13:51:53
Status change: from Received to Authorizing.
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Transaction Authorizing
18/04/2019 13:51:53
Status change: from Started to Authorizing.
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Transaction Started
18/04/2019 13:51:53
Transaction authorization started Author: super-service.
Solicito que entrem em contato comigo, posso informar o pedido ou passar o código completo, esse está editado os dados do cliente. (XXX)
@Luciano
@betyrufino
@Pedro
@Vitor
@luiztagawa
@Richardson_Pereira
@luiz.prado
@Luiz_Brandao
@Sttefany
@nataliafs
